A Day in the Life of a Battery Store . . .

Saturday I spent my 1st and only training day in a Batteries Plus store up here in Waukesha, WI. A couple of times I had that deer in the headlights look and had to ask for help, other times I think I knew more than one of the guys that was supposed to be training me! It was mildly reassuring that he didn't always have the answers either. One of the men doing the training couldn't lift more than 10 pounds due to a surgery he had just had on his eye and he was having trouble seeing as well - so he had me doing all of his big battery lifting and watch battery changing for him. You should have seen the look on the customer's faces when he brought me out to get their boat and car batteries for them! It was pretty humorous!

I can't say I'm an expert at this point, but I do know a heckuva lot more than I did when I started. I saw some poor customer service while I was in the store, so I made mental notes of what not to do's and some what to do's. I think if customer service is over-the-top then maybe there will be grace when it takes me a little bit to figure out their exact needs. I was proud of myself - Saturday's in store training was the thing I was most scared of doing and I made it through. I told Dennis it made me want to go out and order a pizza and a pitcher of beer to celebrate! (I ended up going out for Mexican and had a burrito and a glass of water with lemon.)

All in all it's been good - scary, stretch myself, out ot the box good. I'm ready to be home and see my kiddos and Dennis. Only 4 more days left and I'll be back to the hot, humid Texas summer. Today some friends and I drove to downtown Milwaukee to see the sights. We ended up going for a long walk along Lake Michigan. It was sunny, 75 degrees, and breezy. The park we were at was beautiful and at one point we just lay down in the grass with our eyes closed and soaked in the sun. It was pretty cool - very relaxing. There were sailboats out on the water and people walking their dogs. Family picnics and roller blading. Bike riding and sun tanning.

Fun stuff!